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How to Delete a Bet365 Account

How to Delete a Bet365 Account
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Phil Agius

Content Reviewer

Updated 07.08.2025
Reading Time 3 min

If you're wondering how to close your Bet365 account, this guide gives you some easy-to-follow steps so you can wrap it up without any headaches.

Bet365 is a reputable name in the online betting industry and it’s not hard to see why. Featuring sports betting, casino games and a great mobile app, it has been a favourite for millions of UK players. But sometimes users might want to delete their account for several reasons but don't know how to. 

Maybe you’re trying to keep your gambling in check or just need a break, or perhaps you’ve left the account sitting too long and it feels like a security loose end. Whatever’s behind it, deleting your Bet365 account isn’t a one-tap solution. There’s a bit of a process but don’t worry because this guide makes clear how to delete your bet365 account.  

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    How to Delete My Bet365 Account: A Step-by-Step Guide

    Bet365 doesn’t give you a shiny Delete Now button like some apps do. You’ve got to take a few steps to make it happen. Let's dive in.

    How to Delete My Bet365 Account: A Step-by-Step Guide
    Credit: Bet365 & Adobe Stock | Screenshot captured on: 07 August 2025 - 10:30

    Withdraw Any Remaining Funds

    Before closing your account, you don’t want to leave money on the table. If there’s cash in your account, you’ll lose it once it’s closed, so get it out before doing anything else. Here’s what to do:  

    1. Log into Bet365 with your username, and password.  
    2. Click your account icon in the top-right corner, then select "Bank".  
    3. Tap “Withdraw” from the menu that pops up.  
    4. Choose how you want your money. Select debit card, PayPal, or whatever works for you and type in the amount.
    5. Hit confirm and wait a bit. It’s usually pretty fast as e-wallets can take less than a day, though cards might take a little longer.  

    Afterward, check your balance to confirm that all your funds have been withdrawn. 

    Be sure to consider Bet365 withdrawal time, which varies by payment method.

    Contact Bet365 Customer Support

    Now comes the part where you’ve got to talk to someone. Bet365 doesn’t let you close your account solo, you need to reach out to their team. You could contact their customer support through any of the channels.

    • Live Chat
    • Email
    • Phone

    Whichever way you go, make it clear you want the account gone and not just paused. There’s a difference, and we’ll explain that below.

    Contact bet365 support for account closure
    Credit: Bet365 & Adobe Stock | Screenshot captured on: 07 August 2025 - 10:30

    Confirm Account Closure  

    Once you’ve told them what you want, Bet365 might nudge you with a “Are you sure?” moment, offering a cooling-off period to think it over. 

    If you just need a break, that may be fine, but if you’re dead serious on leaving, tell them that you want to permanently close your account. 

    They’ll sort it out, and you’ll get a heads-up (probably an email) when it’s done. It could take a few hours, maybe a day if there are many requests before yours.

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    Bet365 Self-Exclusion  

    If you're not ready to cut ties completely and you’re looking for how to deactivate your Bet365 account temporarily, options like self-exclusion might be what you need. It’s perfect if gambling is starting to feel like too much, but you don’t want to close your account. Here’s how it works:  

    1. Log in to your account and head to “Account", then select “Gambling Controls".
    2. You’ll see “Self-Exclusion” there.
    3. Select how long you want to step away: six months, a year, two years or even five. 

    There’s an indefinite option too if you’re not sure how long you need. Once you set it, your account will be locked until the time’s up. Safe gambling tools are a smart move if you’re trying to keep things under control, and Bet365 suggests it as part of their responsible gambling set-up.

     

    What Happens After the Deletion of a Bet365 Account?

    Once your Bet365 account closure is confirmed, you’ll receive an email acknowledgment and you can't access it again. Your login will be blocked, and any remaining balances must be withdrawn beforehand.

    Your details might remain in their system for up to five years due to UK gambling laws but after that it’s gone for good.

    Is It Possible to Delete a Bet365 Account and Create a New One?  

    No. Bet365 has a strict one-account-per-person rule. They keep tabs on your name, address, payment info and other information. If you try to sign up again after deleting, they’ll be notified and your account will be shut down. It’s not just about keeping things fair; it’s part of their legal and anti-fraud setup. Deleting your account is a one-way street, so think it through.

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    Conclusion  

    Shutting down your Bet365 account isn’t hard once you’ve got the steps in front of you. Whether you’re stepping back for your own good, resetting your priorities, or just tying up loose ends, it’s a matter of grabbing your cash and chatting with support. If you’re not ready to say goodbye forever, self-exclusion is a handy middle-ground. Just know that once it’s deleted, there’s no going back with the same details.

    Tim Mirroman

    As a seasoned content writer and copywriter specialising in iGaming, Tim Mirroman brings over 8 years of expertise in crafting high-quality, engaging content that resonates with diverse audiences. With a strong passion for the iGaming industry, he has developed a unique understanding of the sector's nuances and trends. Tim worked with numerous iGaming brands and platforms, creating content that drives player acquisition, retention, and conversion.

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