William Hill Casino Review: Is It Worth? | Expert's verdict
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William Hill is one of the stalwarts of the UK gambling industry, having opened its first betting shop in 1934. Over the years, William Hill has expanded into casino gaming, launching its online gambling site in 1999. Since the turn of the millennium, William Hill has firmly established itself as one of the most recognisable brands in both the online casino and sports betting markets.
William Hill Casino offers around 900 unique titles from leading developers. You’ll find popular favourites alongside exclusive games, ranging from slots to live dealer, all designed to deliver an engaging experience.
To claim the William Hill casino bonus for new customers, use the promo code BBS200 and deposit a minimum of £10. This promotion is only available on Big Bass Splash and unlocks 200 highly sought-after free spins.
Throughout this William Hill casino review, our experts have evaluated everything the site has to offer, including its banking options, mobile app, game library, and bonus offers.
- Fully licensed and regulated by the UKGC, MGA and GGC.
- Fast and responsive mobile app available on Android and iOS.
- Generous welcome bonus offers such as £20 worth of free spins.
- The live chat support team is available 24/7.
- Limited number of gaming options compared to other UK casinos.
- Small number of ongoing promotions for existing players.
- No email or phone support options available.
GALLERY
William Hill
5/5
WELCOME BONUS
£20 Free Welcome Bonus on Luck o' the Irish Go For Gold
18+. Play Safe. From 09:00 on 16.01.23 New customers only. Luck o' the Irish: Go for Gold only. Wagering requirements apply. Max £20 bonus expires 72 hours from issue. Max £25 redeemable winnings. Customer verification may require deposit. Further terms apply. www.gambleaware.org, #ad
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T&Cs apply.
William Hill Casino Promotions
William Hill offers a generous welcome bonus to new players, but we found that its promotions for existing players were lacking in comparison.
£20 Free Welcome Bonus
William Hill welcomes new players with a £20 Free Welcome Bonus on Luck o' the Irish Go For Gold so that you can Kick off your gaming adventure. This slot features a charming Irish-theme that will instantly grab your attention. To claim your bonus, visit the William Hill promotion page and let the luck of the Irish guide you to big rewards!
Get 200 Free Spins on Big Bass Splash
When you create your William Hill account, you can claim the site’s 200 free spins welcome package. Simply deposit and play £10 on Big Bass Splash using the promo code BBS200, and your free spins will be automatically credited to your account.
The free spins come with zero wagering requirements, meaning you can keep any winnings you earn while playing. There is a maximum win limit of £30, however, which is lower than some other UK casinos.
Get 50 Free Spins on Mining Pots of Gold
Dive into the exciting world of Mining Pots of Gold with this fantastic offer from William Hill! Simply stake £10 and you’ll be rewarded with 50 free spins so that you can explore hidden treasures and chase big wins in this fun-filled mining adventure.
Get a 400% Deposit Bonus
William Hill rewards new players with a Whooping 400% Deposit Bonus offer! Deposit just £10 and get up to £40 in bonus funds to play on Big Bass Bonanza slot. Cast your line for big wins and enjoy the excitement of this fishing-themed adventure. To grab this offer, simply head over to the William Hill promotion page.
William Hill Casino Ongoing Promotions
Ongoing promotions are limited to slots tournaments and cash drops on selected slots and live games, which provide little value to the majority of players.
The site does offer a V Play wheel with a chance to win up to £1,000. You can earn spins on this wheel by playing casino games with the “V Play” icon. A reload bonus that rewards players for redepositing as well as more options for table games players would be a welcome addition.
William Hill Online Games: What Can You Play
William Hill has a somewhat smaller gaming library than many of its competitors. The site hosts roughly 900 unique games, which is lower than the 2,000+ we’d expect to see from a modern casino.
Credit: William Hill and Adobe Stock | Screenshot captured on: 23 April 2025 - 17:10
What the site lacks in quantity, it more than makes up for in quality. William Hill sources its games from some of the top casino developers, including Games Global, NetEnt and Playtech.
Evaluation of Roulette on William Hill Casino
William Hill Casino offers an extensive selection of roulette games that caters to diverse player preferences. Available variants include popular options like European Roulette, French Roulette, and Penny Roulette, alongside unique titles such as William Hill Mayfair Roulette, Speed Roulette, and Age of the Gods Roulette. The platform also features a vast live casino section with over 100 tables, including live dealer roulette games like Quantum Roulette and Lightning Roulette, providing an authentic casino experience with real-time interaction.
The user interface for William Hill’s roulette games is intuitive and has a clear navigation to access various game categories. Visual quality is enhanced by top-tier software providers like Playtech and Evolution Gaming to ensure vivid graphics and smooth gameplay. Game speed is well-optimized, particularly for live dealer options, which replicate the excitement of a physical casino. The website is also compatible with mobile devices and there’s a dedicated iOS app and a responsive browser-based platform for Android users which offers seamless access to over 30 roulette games with fast loading times and user-friendly controls. However, the lack of an Android app may inconvenience some users.
William Hill’s roulette section boasts a broad range of classic and innovative variants, which is supported by high-quality live dealer options. The platform’s trustworthiness is reinforced by its UK Gambling Commission license and SSL encryption, ensuring a secure and fair gaming environment. Although there are some complaints about withdrawal delays and customer service responsiveness, the generally high user satisfaction, with an average rating of 8.55/10, makes up for this flaw. Overall, the roulette experience is engaging and reliable, which makes it a great choice for enthusiasts, though improvements in customer support could enhance the experience further.
Evaluation of Blackjack on William Hill Casino
William Hill provides a comprehensive blackjack selection, featuring over 20 variants, including classic blackjack, live dealer tables, and unique options like Blazing Blackjack, Perfect Blackjack, and Frankie Dettori’s Magic Seven Blackjack. The live casino, powered by Playtech, includes popular titles such as Quantum Blackjack and All Bets Blackjack, with over 100 live tables to ensure that there are lots of choice for players seeking real-time interaction.
The blackjack gameplay features high-quality design and smooth performance driven by reputable providers like Playtech and NetEnt. The user interface is highly intuitive, making it easy to navigate between game variants on both desktop and mobile platforms. Game speed is consistent, with live dealer tables offering dynamic interaction and minimal lag. Mobile compatibility is a huge plus here with over 30 blackjack games accessible via the iOS app or browser-based platform. RTP rates for blackjack games often exceed 99% which gives every player a fair chance at winning.
William Hill’s blackjack offering stands out for its variety and high-quality live dealer options that caters to both casual players and high-stake players. The platform is trustworthy due to its UKGC license and strong security measures. User satisfaction is generally positive, with a high average rating, though some players report issues with account verification and withdrawal processing times. However, William Hill delivers a strong and engaging blackjack experience suitable for a wide audience.
There are more than 700 slot games in the William Hill gaming library, each offering a unique theme or gameplay feature. While we’d like to see more sub-categories under the Slots heading, you can easily find new games such as Golden Gallop and Drops & Wins slots such as Big Bass Bonanza.
One of the most disappointing aspects of the site was the lack of animated table games. We counted less than 10 unique games, most of which were variants of blackjack and roulette with no niche options to speak of.
Behind online slots, the live casino section is the biggest part of the gaming library. There are more than 150 options available on the site’s dedicated live casino platform, including table games such as Sports Roulette and Blackjack Quickseat as well as game shows such as Funky Time Live.
As well as the suite of traditional options, William Hill also provides a Bingo platform with more than a dozen rooms offering 75-ball, 90-ball and 80-ball games. The William Hill poker client can also be played from your web browser, giving you access to real money cash games and tournaments on the iPoker network.
Responsible Gambling and Player Protection
As part of its commitment to player safety, William Hill has partnered with both GamCare and GamStop to protect problem gamblers. Under the account page, there is a Safer Gambling section that outlines the tools available to you, including:
- Profit/Loss Trackers
- Deposit Limits
- Gaming Time Reminders
- Time Outs
- Self-Exclusion
- Account Closure
Credit: William Hill and Adobe Stock | Screenshot captured on: 14 March 2025 - 12:10
18+. Play Safe. New customers using Promo code BASS40 only. Opt in required. 1x per customer. Min. £10 deposit and stake on Big Bass Bonanza only. Max. bonus £40 with 35x wagering to use on Big Bass Bonanza only. Bonus expires 24 hours from issue. Eligibility rules, game, location, currency, payment-method restrictions and terms and conditions apply. www.gambleaware.org #Ad
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T&Cs apply.
William Hill App Review
The design of the William Hill website and mobile app has been created with players in mind, ensuring that your experience is a positive one.
William Hill Mobile App - Features & Performance
Offering a fast and capable mobile platform, playing your favourite casino games while on the move is easy at William Hill. The site has a downloadable app for both Android and iOS devices, giving you easy access to the site's entire suite of casino games.
Expert tip: William Hill has two mobile apps; one for its sportsbook and one for its casino, so make sure you download the right one.
What struck us the most about the William Hill app is how streamlined it is. The app is only 1.45MB in size and we were impressed at how fast it was to navigate around the site.
It was a similar experience when playing games; all the games we tried loaded within 10 seconds and ran as smoothly as on the desktop site.
Credit: William Hill and Adobe Stock | Screenshot captured on: 14 March 2025 - 12:00
How to Download & Install the William Hill Casino App
Installing the William Hill app is simple; follow along with our helpful guide to start playing from your phone or tablet device.
- Open the Google Play Store or Apple App Store.
- Search for the William Hill Casino app.
- Tap on the William Hill Vegas Casino option.
- Check that it's developed by William Hill.
- Tap the Install button.
Within a few seconds, the app should be installed on your device and ready to play.
William Hill Website Design & User Experience
Our experience with the William Hill website was a positive one. Being able to access important features is key and the site makes it easy to find options such as deposits, support and safer gambling tools.
The site has opted for a unique website design for its games library whereby the categories are listed on the left-hand side of the screen rather than at the top of the page. We found that this made it easier to browse the site's options, but some filtering options to make the browsing experience even better wouldn't go amiss.
18+. Play Safe. New customers using Promo code M50 only. Opt in required. 1x per customer. Mining Pots of Gold only. Min £10 stake. Max 50 Free Spins at 10p per spin. Free Spins expire 24 hours from issue. Max redeemable £30. Eligibility rules, game, location, currency, payment-method restrictions and terms and conditions apply. #ad
18+ GambleAware.org
T&Cs apply.
Banking and Payout Options at William Hill Casino
During testing, we found that William Hill offers a range of payment options covering the most popular methods, such as debit cards, e-wallets, bank transfers and pre-paid cards. Your options are limited within each category, but you should have no problems finding a convenient payment method to use.
The minimum transaction limits are great as they make the site accessible to beginners and players with lower budgets. There are also no fees for depositing or withdrawing.
Expert tip: Deposits via PayPal or Paysafecard are not eligible for use with the welcome package, so bear this in mind when funding your account.
|
Payment Method |
Min Deposit | Min Withdrawal | Average Withdrawal Time | Payment Fees? |
|
Visa |
£5 | £5 | 1-3 Days | ❌ |
| Mastercard | £5 | £5 | 1-3 Days | ❌ |
| PayPal |
£10 |
£10 |
24 Hours | ❌ |
| Instant Bank Transfer | £5 | £5 | 24 Hours | ❌ |
| Paysafecard | £10 |
N/A |
N/A | ❌ |
| Fast Bank Transfer | £10 | £25 | 1-3 Days | ❌ |
Making a Deposit at William Hill Casino
Adding funds to your William Hill online account is easy and typically takes less than 60 seconds.
- Log in to your William Hill account.
- Click the yellow Deposit button in the top right-hand corner.
- Choose a payment option from the list provided.
- Enter your payment details and your deposit amount.
- Check the details are correct and click the green Deposit button to complete the transaction.
How to Withdraw From William Hill Casino
Cashing out our winnings from William Hill is just as easy; follow along to make your first withdrawal:
- Log in to your William Hill account.
- Click on your account balance then click the Withdraw button.
- Enter the amount you'd like to withdraw and select one of the available withdrawal methods.
- Confirm that your details are correct before clicking the Continue button to approve your withdrawal.
After making your withdrawal request, it will be processed by the William Hill team within one to four hours.
Customer Support
The customer support options at William Hill are limited to a live chat channel and the site's FAQ page. Clicking the Contact Us button at the link of the home screen takes you to the site's support page where you can find the FAQs.
We were impressed by the number of FAQs that were available. The site has more than a dozen categories and well over 75 questions that provide helpful information on common queries and issues.
If you need to speak to support, you can scroll down to find the Contact Us button. Clicking on this button opens the live chat where you're presented with a chat bot. While you have to navigate through its menu, it doesn't take long to get connected to a real person.
The live chat team are available 24/7 and we always found them to be helpful during our interactions.
William Hill Casino Security and Reliability
William Hill has three valid gaming licences that it operates under; one from the UK Gambling Commission, one from the Malta Gaming Authority and one from the Gibraltar Gambling Commission.
Each of these regulators has a great reputation in the industry and is known for its strict licensing requirements. Any site with a license from one of these authorities has proven that it can run a safe and fair gaming environment.
Our Thoughts on William Hill Casino
In summary, William Hill is a good option for UK casino players. The gaming library isn’t as large as other sites but the quality of the games available does compensate for the lack of options. The site offers a generous welcome package but could do more to offer value to existing players. The site also offers a choice of payment options with zero fees, as well as a dedicated mobile app.
Jordan Conroy
Author
Jordan Conroy is an online iGaming content writer with five years of experience in the industry. Formerly a professional poker player, Jordan uses his unique hands-on perspective to influence his writing, providing helpful advice and actionable tips that help readers maximise their casino experiences. Jordan’s content spans a wide range of topics, covering payment methods, game guides, slot reviews, and casino reviews. During his free time, Jordan is a big fan of sports, closely following football, snooker, and F1.
